FAQ | Bolt Data Connect

Frequently Asked Questions

What are IoT connected assets?

IoT connected assets refer to physical devices embedded with sensors, software, and connectivity capabilities that enable them to collect and exchange data over the internet. IoT connected assets communicate time series data which can be analyzed by Bolt Data Connect.

How does Bolt Data Connect work with Salesforce?

Bolt Data Connect is built natively on Salesforce so users don't have to switch between different platforms to manage and monitor assets; everything is done within Salesforce. Additionally, Bolt Data Connect can seamlessly communicate with other objects in Salesforce, for instance Salesforce Data Cloud, Manufacturing Cloud and Service Cloud objects, to extend its capabilities.

What types of IoT devices does Bolt Data Connect support?

Bolt Data Connect is designed to support nearly any device imaginable. Even if your device doesn't have sensors or connectivity hardware, we offer ruggedized hardware solutions to retrofit devices.

How long does it take to get started with Bolt Data Connect?

Most Bolt Data Connect customers are able to go-live within weeks to begin monitoring their connected assets in Salesforce.

Does Bolt Data Connect integrate with my current tech stack?

Bolt Data Connect seamlessly communicates with any Salesforce object, including Salesforce Clouds, products, and other Salesforce apps like ServiceMax, a PTC technology. Additionally, it allows the sharing of asset data with external applications such as Tableau, Microsoft Power BI, Google Looker Studio, Domo, Aquant, CoreData, AWS QuickSight, and more.

How much does Bolt Data Connect cost?

Bolt Data Connect pricing starts at $15 USD per user per month. Additionally, there is a connected device fee starting at $0.05 per connected device per month, billed separately. We provide starter packages and can tailor plans to meet your specific requirements. If hardware is required to retrofit your devices, we can provide a customized quote.

How is data security ensured with Bolt Data Connect?

Bolt Data Connect prioritizes data security by employing industry-standard encryption protocols and following best practices. Additionally, it integrates with Salesforce's security features, ensuring that your IoT data is stored and transmitted securely within a protected environment.

How do I install Bolt Data Connect?

The easiest way to install Bolt Data Connect is directly from the Salesforce AppExchange. Once installed, a Bolt Data Connect support team member will contact you with authorization information to create and configure an IoT Cloud. We offer implementation services for Bolt Data Connect and complementary Salesforce products if needed.

I already have an IoT solution, how is this different?

Bolt Data Connect is the only Salesforce-native IoT asset data monitoring application currently available. No other solution can leverage Salesforce's capabilities for data processing, analytics, and collaboration, offering a comprehensive solution within the Salesforce environment.

Do I need to know how to code?

Nope! Bolt Data Connect is a no-code application allowing users to configure and customize settings without the need for coding. Both technical and non-technical users can easily leverage the power of IoT asset monitoring within Salesforce.